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About ProForm
About Us
Evidence-led physiotherapy, built around people and long-term outcomes.
Our History
Pro-Form Physio & Fitness Ltd was founded in 2015, at this time operating as primarily a domiciliary physiotherapy business. Our services included offering musculoskeletal assessment and treatments and general rehabilitation including neurological rehabilitation in the community. This proved to be a success and we were able to open our first clinic in May 2019. By 2020 we opened our clinic in Bexleyheath, Kent which is now our primary base. Since operating in Bexleyheath; Pro-Form Physio & Fitness has gone from strength to strength. We are now able to offer a wider range of physiotherapy treatments as well as health, wellness & fitness related services. We pride ourselves on providing excellent care, accurate diagnosis and professional services. All our therapists have professional registration, extensive experience and knowledge to provide the best care possible to our clients.
Founded
2015
First Clinic
2019
Primary Base
Bexleyheath
Care Focus
Evidence-led
Why choose ProForm Physio & Fitness
Pro-Form Physio & Fitness is a client focused business, our aim is to provide an effective and efficient services designed to be tailored to the individual needs of our clients. We focus on comprehensive assessment techniques that enable us to provide accurate diagnosis, education and advice. We utilise a range of treatment techniques that have been proven by evidence-based research. Our clinicians have extensive experience and continue to develop professionally through regular CPD training and case studies.
Root-cause focus
All our assessments include advice and education, progressive exercise programmes and manual treatment where appropriate. We aim to provide a service that will identify the root cause of our clients’ symptoms, enabling us to assist with long term relief.
Built around you
We empower our clients to improve their overall health, fitness and lifestyle that prevents future issues. We work with industry leading experts to provide a more robust service and support onward referrals when needed.
Trusted outcomes
Our reputation is built on good outcomes and satisfaction with our service. We go to great lengths to provide a service you would be happy to recommend to your friends and family.
Our Mission
Our mission is to continue to provide high quality care whilst expanding our services, locations and clinical network. This will enable us to provide more advanced treatment options, improved clinic locations and better access to the right professionals for you.
Same day appointments
Evening and weekend appointments
Multiple clinic locations
Clean, safe, professional and friendly environment
Excellent client outcomes and reviews
Recognised by all major insurance companies
FAQ’s
Clear answers to common questions, plus clinical and wellness guidance.
General
Where are you based? Is there parking?
We have two locations based in Bexleyheath and Blackheath, Parking is available at both our clinic sites. Please visit our clinics page for more information.
What payments do you accept?
We accept cash or card. Our card readers accept all major card providers including AMEX, Visa and Mastercard.
What is your cancellation policy?
We require a minimum of 48 hours’ notice for cancellations or rescheduling. Appointments cancelled outside of this minimum notice period may incur the full appointment cost.
What is your complaints policy?
If you’re unhappy with the service you have received, please email info@proformphysiofitness.co.uk. We take all complaints seriously and aim to respond within 3 working days.
Can I use private medical insurance and how can I claim?
We’re recognised by major insurance companies including AXA, Bupa and WPA. Please provide your membership number and claim/authorisation number when booking.
How much does it cost?
Prices vary depending on the service required. Please see our Prices & Packages page or contact us for more information.
Clinical FAQ’s
What is involved in a physiotherapy assessment?
During your initial physiotherapy appointment you will first be asked to complete our online consent form and pre-assessment form. Your physiotherapist will then carry out a subjective assessment, followed by a physical examination. After the assessment, your physiotherapist will explain your diagnosis in full and outline a recommended treatment plan. Depending on the complexity of your condition, there may also be time for a short treatment session of approximately 10-15 minutes.
What should I wear?
We recommend wearing comfortable clothing that allows access to the area being assessed (e.g. vest or shorts). If needed, your therapist may ask you to adjust clothing to ensure an accurate assessment.
How long will it take for my symptoms to recover?
Recovery timelines vary depending on the condition and how long symptoms have been present. Many people notice improvement after the first session, while others may need several sessions for more complex issues.
Wellness FAQ’s
How often should I receive a massage?
The recommended frequency of massage will vary depending on individual needs, clinical factors and personal preference. For active treatment we typically recommend weekly sessions. For general maintenance and wellbeing, a massage every 3-4 weeks is usually sufficient.
What do I need to wear to my massage appointment?
We recommend wearing loose comfortable clothing. We will provide a sheet or towel and can work around clothing where needed.